Cancellation Policy

Our cancellation policy exists to protect our guides and the sustainability of our business. We will not modify our cancellation policy under any circumstance, so we highly recommend trip protection in order to protect your investment (and enjoy a worry-free experience).

Thank you for understanding. and please reach out to us if you have any questions.

 

DOMESTIC CANCELLATION POLICY 

  • 10% of the total cost of your trip is non-refundable if we are given more than 120 days notice
  • 35% of the total cost of your trip is non-refundable if we are given 90-120 days notice
  • 65% of the total cost of your trip is non-refundable if we are given 61-89 days notice
  • 85% of the total cost of your trip is non-refundable if we are given 30 - 60 days notice
  • If given less than 30 days notice we will not issue any refund


INTERNATIONAL ROCK CLIMBING CANCELLATION POLICY 

  • 10% of the total cost of your trip is non-refundable if we are given more than 150 days notice
  • 25% of the total cost of your trip is non-refundable if we are given 120-149 days notice
  • 50% of the total cost of your trip is non-refundable if we are given 90-120 days notice
  • 75% of the total cost of your trip is non-refundable if we are given 60-90 days notice 
  • If given less than 60 days notice we will not issue any refund


INTERNATIONAL BACKPACKING CANCELLATION POLICY


  • 10% of the total cost of your trip is non-refundable if we are given more than 365 days notice
  • 25% of the total cost of your trip is non-refundable if we are given 241-360 days notice
  • 50% of the total cost of your trip is non-refundable if we are given 181-240 days notice
  • If given less than 180 days notice we will not issue any refund


Protect Your Investment

No one ever expects to get injured, sick, or have a family emergency the week prior to a trip, but it happens. Probably more often than you think. To protect from unforeseen circumstances that may lead to a cancellation and a loss of investment we suggest that participants purchase trip protection. 


If we have to cancel an event we will issue an 85% refund or 100% credit in the form of an e-gift certificate. 

Buy Trip Protection